Pain Points

Client Pain Points

Understanding what challenges our clients face — and how often — drives better conversations and sharper proposals.

Priority Matrix

Pain points ranked by business impact. Critical items are both high-severity and mentioned by multiple clients or meetings — these should shape your pitch.

Pain Points by Service Area

Which PTP service pillars have the most client pain? Use this to focus discovery conversations.

Top Pain Points

Trend Over Time

Are pain points increasing as we onboard more clients, or are themes stabilising?

Pain Points by Client

Which clients have the most challenges? Higher counts may indicate stronger engagement potential.